Quality approach
European quality standard EN-15038:2006
EN-15038:2006 is a specific European standard for translation services which 'covers the core translation process and all other related aspects involved in providing the service, including quality assurance and traceability. This standard offers both translation service providers and their clients a description and definition of the entire service. At the same time it is designed to provide translation service providers with a set of procedures and requirements to meet market needs.
EN-15038 was approved by the European Committee for Standardization (CEN) on 13th April 2006 and was officially published in May 2006. CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy (UNI-EN-15038:2006), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (UNE-EN:15038:2006), Sweden, Switzerland and United Kingdom (BS-EN-15038:2006).